Shipping Policy
At StudCase, we aim to deliver your order safely and as quickly as possible. Please read our shipping policy carefully to understand how orders are processed and delivered.
1. Order Processing Time
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All orders are processed within 1–2 business days after successful payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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During high-volume periods (sales, festivals), processing times may be slightly longer.
2. Shipping & Delivery Timeline
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We currently ship across India.
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Estimated delivery time:
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Metro cities: 2–4 business days
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Non-metro / remote locations: 4–7 business days
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Delivery timelines may vary depending on courier serviceability and external conditions.
3. Shipping Charges
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Shipping charges (if any) are clearly displayed at checkout before payment.
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Any free shipping offers will be mentioned on the product or checkout page.
4. Courier Partners
We work with trusted third-party courier partners to ensure reliable and secure delivery of your orders.
5. Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS or email.
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Tracking details may take up to 24 hours to become active after dispatch.
6. Delivery Address Responsibility
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Please ensure that the delivery address and contact details provided at checkout are accurate.
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StudCase is not responsible for delivery delays or failures caused due to incorrect or incomplete address information.
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If a shipment is returned due to an incorrect address, re-shipping charges will apply.
7. Delivery Delays
While we strive to meet delivery timelines, delays may occur due to:
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Weather conditions
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Regional restrictions
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Courier partner delays
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Unforeseen circumstances beyond our control
We appreciate your patience in such cases.
8. Damaged or Missing Shipments
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If you receive a damaged package or if items are missing, please contact us within 48 hours of delivery.
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Please share clear images of the package and product to help us investigate and resolve the issue promptly.
9. Contact Us
For any shipping-related queries, you can reach us at:
📧 Email: support@studcase.com
📞 Phone: (add if applicable)
Policy Updates
StudCase reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on this page.